Every week we share three stories about how homebuyers and homeowners are achieving their goals with AEM as their partner. Click below to read more.
Teamwork Makes the Dream Work.
Ten days into the escrow period, a client came to our Loan Advisor seeking help because their longtime lender could not perform at the time. Since the borrower was self-employed and the time was slipping away, the team had to act fast. If the race against the clock wasn't enough pressure, they also had to secure two appraisals and jump through multiple hurdles to make this all work. Thankfully, with the help of others, this team of four was able to patiently and professionally collaborate and get the job done in record time.
Made Impossible Possible
My clients were looking for a vacation home in Truckee, CA with a limited budget but big dreams. After much searching and aligning budgets, we were able to help them lock-in with the perfect home. I came back to my office to find this note on my desk: "Where do we begin? Thank you so much for helping us to find a loan that fit our unique situation. Most lenders told us, "Impossible" and you made the impossible POSSIBLE. We're settling in, and very much enjoying it, thanks to you. And we're forever grateful for that."
We never imagined that the process would be as smooth and easy as it was, and we truly think it was because of who we worked with. Our Loan Advisor was very patient and extremely quick to respond to us, while always being professional, kind, and easy to talk to.